As an Instructional Designer, you will be responsible for developing and implementing comprehensive technical training programs in support of our federal client. You will work as part of a cross-functional team—including other types of design and technical experts—engaging with stakeholders and end-users to develop an effective approach and ensure adoption of new systems and processes. This requires an individual with customer service skills, and the ability to be flexible and adaptive to a fast-paced, fluid business environment. The candidate must also be able to communicate effectively and decisively with all levels of the organization and be able to solve practical problems as well as exercise sound judgement with regards to sensitive and confidential information.

Responsibilities

• Outline and understand end users to create training appropriate to meet their diverse needs
• Analyze existing training materials and business processes to identify learning gaps/needs and opportunities for improvement
• Conduct user research to determine learning content scope and coordinate with Subject Matter Experts to structure learning paths
• Develop interactive and engaging training materials using a variety of modalities (videos, user guides, eLearning, etc.) with learner theories in mind (ADDIE, Bloom’s, Spiral Model, etc.) to create dynamic learning experiences
• Incorporate proper implementation of knowledge checks and compliance tracking 
• Facilitate training development and delivery
• Establish metrics and measure user adoption 
• Facilitate learning management system administration, usage, and develop feedback loops for enhancement 
• Consider long-term governance for sustaining training programs and materials
• Communicate and present to stakeholders in person and online

• Ability to obtain a U.S. government Public Trust Security Clearance
• 8+ years of experience in Education, Training, or a related field (10 years with a Bachelor's degree or 8 years with a Master's degree)
• Thorough knowledge of the full training life cycle and demonstrated ability to develop and implement
• Knowledge of contemporary learning management software platforms
• Experience with traditional and modern training methods, tools, and techniques
• Ability to develop courses and instructional material to educate technical and non-technical personnel.
• Experience developing training for risk management and cybersecurity programs.
• Exceptional interpersonal skills and superior oral and written communication skills.
• Ability to convey complex information in a way that people understand
• Experience collaborating within a multi-disciplinary delivery team including UX/UI designers, service designers, technologists, data scientists, engineers, solution architects, and change managers 
• A collaborative nature with excellent written communication and presentation skills  
• Familiarity with Design Thinking and a natural curiosity for solving problems coupled with strong analytical skills  
• Experience with 508 compliant training
• Experience working in an agile project-based environment
• Proficiency in MS Office and Training tools (Articulate, Camtasia, Vyond)
• Bachelor’s degree
• Experience in Training and Instructional Design
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Bonus Points

• Previous work experience in or with the federal government 
• Previous work experience as a consultant 

Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $140,000.  The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. 

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors.  Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.  As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.