As a Steampunk Salesforce Solution Architect, you have experience owning the overall functional design and solution for smaller scale implementations or app development. Confident and comfortable partnering with the client to deliver scalable and efficient solutions as well as mentoring junior functional analysts. Supports the Technical Architect by ensuring the overall solution is built to satisfy the business needs. Works alongside the PM to discuss risk and mitigation strategies; able to have challenging conversations with client. 

• Provides technical consultation on various aspects of the product and solutions based on the customer’s business requirements. 
• Creates and presents an organization wide roadmap which aligns customer’s technical business needs to that of the Salesforce Solutions 

• Responsible for designing/architecting the solution and supporting development for large-scale customers 
• Validates solution components and provide solution walkthrough with customer; Identify technical issues / risks and present alternatives to alleviate or resolve 
• Drives innovation within the practice/team by creating/identifying re-usable components, tools, accelerators & as well work on increasing adoptions of these accelerators during delivery 
• Ensures alignment of standards, frameworks and security with overall business and technology strategy 
• Acts as technical liaison for our customers as well as internal functional teams  

• Participates in modernization focused Human Centered Design (HCD) lead workshops with business stakeholders 

• 8+ years’ industry/CRM experience with 7+ years as enterprise/platform architect 
• Bachelor’s degree in a related field  
• Have proved capability in architecting solutions independently and design software on the force.com platform with hands-on participation in building the solution for large implementation  

• Salesforce Platform Developer, Administrator, Experience and/or Service Cloud certifications preferred 
• Deep and extensive knowledge, experience of force.com technical platform including apex, triggers, batch Apex, Visualforce etc. Knowledge of sophisticated VisualForce components, Chatter API, including integration 
• Experience with the Lightning Framework on force.com & JavaScript frameworks, enterprise design patterns. 
• Self-motivated and focused on delivering outcomes; ability to work independently and within team setting 
• Strong communication skills (writing, speaking, and listening) 

• Ability to articulate solutions and rationale for design decisions
• Ability to design and deliver Salesforce solutions using ecosystem capabilities such as Public Sector Solutions, OmniStudio, or Agentforce to support complex government service delivery, digital workflows, and AI enabled service operations.
• Strong background implementing solutions on the Salesforce Platform using core capabilities such as Service Cloud to support case management, workflow automation, and enterprise service delivery.

Preferred Qualifications

• Master’s degree in a related field preferred 
• Certified Scrum Master or SAFe 5.0 (or higher) 

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $140,000 to $190,000.  The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. 

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors.  Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.  As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.