At Steampunk, we don’t just solve IT problems—we engineer bold, future-ready solutions that empower our people and our clients to thrive. We’re looking for a Senior Systems Engineer who’s not only a Microsoft technology expert but also a trusted mentor, customer champion, and innovation catalyst.

This is a hands-on leadership role that combines deep technical skill with a passion for customer success. You’ll architect cutting-edge Microsoft-based solutions, modernize infrastructure, and guide our Customer Success and IT Support Desk team to deliver stellar service.

What You’ll Do

• Design & Deliver: Lead architecture, design, and implementation of Microsoft-centric solutions across internal and external environments.

• Be the Expert: Act as the go-to resource for all things Microsoft 365, Azure, Entra, Exchange Online, Intune, and Microsoft Defender.

• Automate the Mundane: Streamline operations through PowerShell, Azure Automation, Logic Apps, and Azure Functions.

• Elevate Support: Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless user experience.

• Secure & Scale: Apply deep knowledge of endpoint security, conditional access, and infrastructure best practices to ensure reliability, security, and scalability.

• Lead Projects: Drive engineering projects end-to-end—from discovery to deployment—while collaborating closely with business and technical stakeholders.

• Innovate Constantly: Evaluate and integrate new technologies to keep our IT stack fresh, effective, and aligned with business goals.

• Be the Voice of IT: Interface with leadership, users, and partners to champion IT strategy and communicate technical concepts clearly.

Must-Haves

• Bachelor’s degree in Computer Science, Information Systems, Electrical Engineering, or related technical field

• 7+ years in senior IT engineering roles with deep expertise in Microsoft environments

• Advanced experience with Microsoft 365, Azure, Entra ID, Exchange Online, and Enterprise Apps

• 3+ years managing or mentoring support/help desk teams

• Strong expertise in Endpoint Management (Intune/MEM) and Microsoft Defender Suite

• Proficient with automation tools: PowerShell scripting, Azure Logic Apps, Azure Functions

• Solid grasp of conditional access policies, identity management, and modern security principles

• 8+ years total experience in systems administration, cybersecurity, or systems engineering

• Proven track record leading complex IT projects through full lifecycle

• Excellent communication, stakeholder engagement, and team collaboration skills

Bonus Points For:

• Certifications in Microsoft/Azure/Google platforms

• Experience with Tesira Biamp, Crestron, NEAT, or other Audio/Visual Systems
• Experience implementing IT controls in accordance with NIST, ISO, and CMMC standards

• Experience in multi cloud environments and system migrations

• Familiarity with federal compliance and high-availability infrastructure

• Passion for delivering extraordinary user experiences

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors.  Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.  As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.