We are seeking a highly skilled and experienced Senior Quality Assurance Internal Auditor to join our Operational Excellence team within Steampunk CIO. Our primary mission is to perform independent and objective assessments of business activities and related controls with the goal of improving operations (effectiveness, efficiency, customer experience, team engagement and culture and scalability); compliance with laws, regulations, and company policies; risk management; and the overall system of internal controls. This role is critical to ensuring integrity, efficiency, and continuous improvement of our internal processes and alignment with our integrated management system. The QA Internal Auditor will conduct comprehensive audits to assess the organization’s compliance with internal controls, regulatory requirements, and industry standards, providing strategic insights to senior management.

You will serve as a key player in evaluating the effectiveness of our Integrated Management System (IMS), identifying areas for process optimization, risk mitigation, and ensuring alignment with the company’s long-term objectives. You will dive deep into the details to develop meaningful findings and help drive solutions. You must understand complex business processes and identify the full range of risks related to processes, compliance, operations, and technology. You must have good analytical skills, solid business judgement, a strong controllership focus, and the capability to drive the right results with a focused and pragmatic approach. You must have a strong understanding of project management frameworks, quality management systems, and continuous improvement methodologies. You must be able to work independently and remain flexible, with the ability to prioritize workloads and maintain a strong attention to detail in a fast-paced environment

The ideal candidate is detail-oriented with exceptional documentation skills. They will also excel at synthesizing complex data into actionable recommendations, influencing leadership decisions, and collaborating cross-functionally to implement quality improvements that drive operational excellence across the enterprise.

This hybrid position will be based out of McLean, Virginia with 3 days onsite required. 

Key Responsibilities:

• Reviews available documentation to acquire an in-depth knowledge of assigned operations, processes, policies, and procedures.
• Independently leads and executes assigned QA reviews and audits of quality, program management, and design and software development processes and controls to ensure conformance with quality, services, and information security management systems (e.g., ISO 9001, ISO 27001, etc.) and CMMI-DEV ML3.
• Uses sound analytical skills and possesses project management, business and technical expertise to execute assigned quality assurance (QA) reviews.
• Documents and assesses the adequacy of internal controls. Communicates status, issues, and results, both verbally and in writing, through status briefings, individual conversations, and formal audit reports.
• Produces detailed audit reports with quantitative and qualitative analysis to present findings, trends, and risk exposure to leadership. Provide strategic recommendations to enhance process efficiency and regulatory compliance.
• Should be able to identify trends and act as a catalyst for improving the audit processes and practices.
• Effective influence skills in communicating findings. This individual must be an articulate and effective communicator, both verbally and in writing.
• Strong interpersonal skills for interfacing with all levels of the organization.
• Partner with Operations, IT, and Cybersecurity to develop and monitor the execution of corrective actions and continuous improvement initiatives. Serve as a trusted advisor to leadership on quality and risk matters.
• Coordinate preparation for third-party and regulatory audits by ensuring readiness by completing analytical procedures and process documentation, proactive communication, internal reviews, and the implementation of continuous monitoring systems.
• Drive the identification of root causes for identified issues, working cross-functionally to establish Corrective and Preventive Actions (CAPA) plans. Ensure timely follow-up on all open audit findings through close collaboration with Quality Analyst.
• Supports training and education programs through design and development to enhance the awareness and adoption of IMS processes and project management practices across teams.
• Maintains business partner and industry relationships, primarily within Audit, to develop business knowledge, enhance best practices, and proposed industry standards.
• Develops networks and creates relationships with other teams and departments to enable flow of information and create a positive working environment with stakeholders, including significant audit findings or other relevant materials.
• Identifies and maintain metrics and QA KPIs to track the effectiveness of the organization’s integrated management systems, continuously improving operational performance.

Required:

• Bachelor’s degree in business administration, Engineering, or a related field.

• Minimum 7–10 years of professional experience in Project Management, Quality Assurance, Auditing, and/or Risk Management, with a minimum of 3 years in a lead audit role.

• At least 1 professional certification such as PMP, CISSP, Lean Six Sigma Green Belt, Certified Internal Auditor (CIA), or Certified Quality Auditor (CQA).

• Deep knowledge of ISO standards (ISO 9001, 20000-1) and CMMI-DEV framework

• Proven expertise in risk-based auditing techniques, internal controls, and process optimization.

• Strong experience in data analysis and the ability to translate audit findings into business-driven improvements.

• Advanced communication and leadership skills with the ability to influence senior management and cross-functional teams.

• Practical experience using tools such as Microsoft Project, SharePoint, and Teams, and Jira.

• Ability to manage multiple projects in a fast-paced, high-impact environment with minimal supervision.

Preferred: 

• Practical experience with JIRA, Confluence, and familiarity with Agile methodologies.
• Experience in auditing within highly regulated industries (e.g., federal contracting, healthcare, pharmaceuticals, automotive, or financial services) is a plus.

Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $110,000 to $175,000.  The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. 

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors.  Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.  As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.