steampunk

Director of Salesforce Change Management

Job Location US
Posted Date 1 month ago(3/11/2020 1:51 PM)
Job ID
2206
Clearance Requirement
Public Trust

Overview

Design. Disrupt. Repeat.

Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is seeking Director of Salesforce Change Management who are operationally-minded, creative, hands-on experts with delivering innovative solutions to approaching change in the Government. Ideal candidates will thrive working with clients in a consultative relationship capacity and will have experience managing teams of OCM (Organizational Change Management) personnel to navigate complex change requirements around our core technologies offerings (Salesforce, Databricks, Google Cloud, Mulesoft, Tableau, etc). Responsibilities will include leadership of teams for the complete life-cycle of solution development and deployment, from hands-on proposal support to driving adoption initiatives and complete training deployment. This individual will ensure effective end-to-end org strategy and change design, to include holistic change canvas to running OCM Change deliverables with other technologies and solutions, driving high client satisfaction with the final product.

 

Who We Are

Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs.

 

At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while re-purposing tried-and-true methodologies. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.

 

While good design makes for a good product, we believe human-centered design makes for an excellent one.

 

We also believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks.  Additionally, we participate in the E-Verify program.

 

Why Steampunk?

Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team of “Punks,” you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.

 

Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more.

 

Contributions

Steampunk is currently seeking a Senior Change Management leader for the Federal Practice to lead the successful project management and delivery in a government client consulting environment.  The Director of Customer Engagement will be a technically savvy change manager with a proven track record of leading end-to-end organizational transformations in a complex client environment.  They will also:

  • Serves as the functional delivery leader, accountable for completion of team delivery efforts including quality oversight and client acceptance
  • Manage the P/L of their portfolio
  • Fosters and promotes innovative thinking across the client environment
  • Builds and maintains client relationships, developing a strategic vision for clients and internal teams
  • Handles challenging client situations and offers OCM (Organizational Change Management) business guidance & direction to client executives
  • Manages staff and monitors performance and training needs to create skills expansion and career advancement opportunities
  • Interface with Business Analysts and technical staff and be responsible for delivering complete work products
  • Design agile change strategies that will help companies change their culture and the way they do everything while preparing them for the future
  • Lead Organizational Change Management (OCM) activities for large-scale transformation projects including, but not limited to, stakeholder engagement, change management, training, communications, organization design and governance, and culture solutions that enable clients to meet and exceed their digitalization goals
  • Wants to be constantly learning and evolving!
  • Is willing to roll-up their sleeves when necessary to deliver!
  • Want to do something different, and build a company around disruptions

 

Qualifications

In order to be successful in this role, we need someone who has:

  • US Citizen
  • Located in Washington DC Metro Area (No remote / travel)
  • 5+ Years working in technology
  • 5+ Years leading in consulting services
  • Proven experience of leading the Change Management aspect of enterprise and custom Software solutions in complex client environments
  • Demonstrated ability to influence and consult while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
  • Proven experience growing and selling while delivering
  • Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
  • Strong organizational and analytical skills
  • Experience working with Human Center Design
  • A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
  • PMP, Scrum Master certification preferred
  • Federal Clearance Prefered (Ability get one is required)

 

About steampunk

 

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors.  Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.  As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program. 

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