Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is seeking a Director of Customer Engagement who are technical, creative, hands-on experts with delivering innovative technology solutions. Ideal candidates will thrive working with clients in a consultative technical capacity and will have experience managing teams of technical personnel to build systems anchored around our core technologies offerings (Salesforce, Databricks, Google Cloud, Mulesoft, Tableau, etc). Responsibilities will include leadership of teams for the complete lifecycle of solution development and deployment, from hands-on proposal technical support to prototyping client implementations and complete production deployment. This individual will ensure effective end-to-end solution design, to include integration with other technologies and solutions, driving high client satisfaction with the final solutions.
Who We Are
Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we’re passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients’ ever-changing needs.
At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while repurposing tried-and-true methodologies. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone.
While good design makes for a good product, we believe human-centered design makes for an excellent one.
We also believe effective teams are powered by diverse perspectives, backgrounds, and experiences. To that end, Steampunk is an equal opportunity employer committed to promoting diversity of race, gender, sexual orientation, religion, ethnicity, national origin, disability status, and protected veteran status, amongst our ranks. Additionally, we participate in the E-Verify program.
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team of “Punks,” you’ll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Because we value our employees’ work/life balance (and believe those who work hard deserve to play hard), we offer a very competitive benefits package, including telework/flex scheduling, health/dental with orthodontics/vision insurance upon hire, paid time off with a sell-back benefit and carryover option, 11 Federal Holidays, 100% paid military leave, 100% 401(k) plan match upon hire, professional development/education reimbursement, all flexible spending accounts, and more.
Steampunk is currently seeking a Senior Customer Engagement Manager for the Federal Practice to lead the successful project management and delivery in a government client consulting environment. The Director of Customer Engagement will be a technically savvy project manager with a proven track record of leading deployments of Solutions in a client environment. They will also:
In order to be successful in this role, we need someone who has:
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.