• Service Designer

    Job Location US-VA-McLean
    Posted Date 3 months ago(11/5/2019 7:32 AM)
    Job ID
    Clearance Requirement
    Public Trust
  • Overview

    Steampunk is looking for a service design expert to join our growing team of experts solving some of the toughest challenges within our Federal Government. You will apply your knowledge and expertise working on a project to build deep learning networks solving problems in problems in the areas of fraud detection and cybersecurity.


    Key Responsibilities:

    • Lead/Work on a wide array of delivery projects
    • Design intuitive digital services & experiences for government clients
    • Integrate & lead multidisciplinary projects


    Basic Qualifications: 

    • Minimum of 4 years of experience with interface/service design solutions for clients as well as leadership experience.
    • In-depth knowledge and experience within a relevant service design discipline.
    • Experience with creating the project vision, execution and overall quality.
    • Experience with user research.
    • Workshop planning and facilitation skills.
    • Maintain strong working relationships with colleagues & clients.
    • Experience with iterative prototyping.
    • Ability to respond positively to shifting priorities and project timelines.


    Preferred Skills:

    • Expertise with Adobe Creative Suite and/or Sketch
    • Experience with Axure and/or Basalmiq
    • Design Thinking
    • Strong communication skills
    • Bachelor’s Degree or equivalent experience with formal training or certifications in service design, experience design ,visual communication or related fields
    • Salesforce experience

    About steampunk


    Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors.  Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.  As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit


    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program. 


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